Delivery Policy

Our delivery policy outlines the terms and conditions regarding the delivery of products purchased from our spa. Please read this policy carefully before placing an order.

1. Delivery Timeframe:
   • We strive to deliver orders promptly within the specified timeframe.
   • Delivery times may vary depending on the availability of products and your location.
2. Delivery Charges:
   • Delivery charges will be clearly displayed at the time of checkout.
   • Additional charges may apply for expedited or special delivery requests.
3. Delivery Address:
   • Customers are responsible for providing accurate delivery addresses at the time of purchase.
   • We will not be held liable for any delays or non-delivery due to incorrect or incomplete address details provided by the customer.
4. Delivery Process:
   • Once your order is confirmed, it will be processed and dispatched for delivery.
   • You will receive a notification with tracking details once your order is shipped.
5. Delivery Partners:
   • We partner with reliable courier services to ensure timely and secure delivery of your orders.
   • Any issues regarding delivery should be reported to us, and we will liaise with our delivery partners to resolve them promptly.
6. Delivery Acceptance:
   • Upon delivery, please inspect the package for any damage or discrepancies before accepting it.
   • If you notice any issues, please inform the delivery personnel and contact us immediately for assistance.
7. Delivery Returns:
   • In the event of damaged or defective items received during delivery, please contact us within 48 hours of receipt to arrange for a return or exchange.
8. Delivery Cancellations:
   • Orders can be canceled before they are dispatched for delivery. Once dispatched, cancellations may not be possible.
9. International Delivery:
   • We may offer international delivery services subject to additional terms and conditions, including customs duties and import taxes.
10. Delivery Policy Updates:
    • We reserve the right to update our delivery policy as necessary. Any changes will be communicated to customers through our website or other appropriate channels.

By placing an order with us, you agree to abide by the terms and conditions outlined in our delivery policy.